Big Business Suck!

I hate it when big business say they’re doing you a “one-time courtesy”, when what they’re really doing is fixing their own mistakes. [link]

I subscribe to DSL for two households, mine and my parent’s. Every year, I flip-flop between AT&T and DSLExtreme because, for whatever reason, they only give the best deals to new customers. I’ve been doing this for 3 years at both households and noticed that whenever I switch from AT&T to DSLExtreme, it never […]

I’ve heard a lot of bad customer service stories, but this one is among the worst, courtesy of Verizon. [consumerist]

Here are two more examples of bad customer service experiences with big telecom companies who don’t give a crap. One’s with AT&T, the other with Sprint.
Here’s hoping that Google can shake up the industry (and not just become one of them).

Looks like another case of big business bureaucracy at its finest. [Consumerist]