Big Business Suck!

I subscribe to DSL for two households, mine and my parent’s. Every year, I flip-flop between AT&T and DSLExtreme because, for whatever reason, they only give the best deals to new customers. I’ve been doing this for 3 years at both households and noticed that whenever I switch from AT&T to DSLExtreme, it never works the first time. Switching from DSLExtreme to AT&T usually goes fine, but when switching to DSLExtreme, I always have to call tech support and tell them their DSL isn’t working and they always have to call AT&T to get it fixed. It’s always a case of the “AT&T engineers forgot to switchover my circuit” or some rigamarole like that.

I don’t blame DSLExtreme, though. I know it’s AT&T screwing over Dslextreme since it’s all AT&T phone lines. Just another example of how big business suck, especially when they’re a monopoly.