Princess Cruises refuse to refund any part of a missed cruise
A 78-year old woman has been saving 10 years for this Alaskan cruise, but misses it due to a missed airline connection. The airline does it part and refunds the missed flight connection, albeit to Princess, but Princess refuses to refund any part of the cruise price, including the airline refund that they received.
OK, it’s in writing and company policy is one thing, but have a heart! [link]
Share This
Write a comment